Return Policy

Thank you for shopping with TREND ZONE. We are committed to ensuring your satisfaction. Please read our return policy carefully:

1. Shipping Information:

   • All orders are shipped from China. Please allow adequate time for delivery.
   • Return shipping costs must be covered by the customer.

2. Warranty Coverage:

   • Our warranty covers only manufacturing defects, such as broken, damaged, or improperly sewn products upon receipt.
   • This warranty does not cover normal wear and tear, misuse, or accidental damage.

3. Claiming Warranty:

   • To be eligible for a warranty claim, you must contact us within 15 days of receiving the product.
   • To initiate a claim, please contact our customer service team with your order details and a description of the defect.

4. Return Process:

   • Contact our customer service team to request a return authorization.
   • Ensure the product is returned in its original condition and packaging.
   • Once the return is received and inspected, we will notify you of the approval or rejection of your claim.
   • Approved returns will be processed, and a replacement or refund will be issued according to your preference.

We appreciate your understanding and cooperation. If you have any questions or concerns, please do not hesitate to contact our customer service team.